One of the first things that sales and company executives ask us when we meet them is; “We need to grow our sales, what can you do for us?” To that we always respond, “If you’d share with us some of the processes that you have in place now for the sales team to follow – we can then take a look at them and see if there might be a way that we can help.”

Can you imagine anything worse in business today than to have internal operating/sales-marketing or financial management systems in place that everyone knows and understands, and can use? Yes, the kind of systems that helps make the company more efficient and better able to compete (smile)? What a thought. Probably, almost immediately, you’d start to think [...]