You want to build your business. And, yes, you want to reach more customers. So perhaps your business started a blog. Or maybe you’ve spent some money updating your website and distributing marketing materials. But guess what? You haven’t seen the return on your investment that you expected. What went wrong?

Be honest! Some things never change. A website’s success is all about answering that famous question: What’s in it for me?

In order to capture someone’s attention (and keep it) you have to offer them something they want today!!! And they must feel enough urgency to act on it today.

Why Would I Want To Say In Touch With My Customers
They’ll Keep Coming Back – Right?

Business people sometimes swear that it really doesn’t make any difference. Yet, over my 35 year career as a professional adviser, I have heard this comment from at least 90% of the businessmen/women I meet. Is their reality accurate? From what the experts suggest, it isn’t. Knowing the right answer to that question makes a BIG DIFFERENCE to a company’s ability to grow and prosper!

The market – both consumers and the business community receive a large number of emails together with direct mail letters/catalogs – all focused on convincing them that another vendor can serve them better – offering faster service, a larger spectrum of products/services or more attractive pricing and more. Today’s savvy competitor is out there communicating with your customer. Whether he/she elects to listen and buy depends entirely on how effective you are in convincing them to stay with you.

The Webmaster just told me someone just purchased one of our products online and also downloaded a complimentary white paper. This is great news and a nice first step, but the real marketing starts now! Last month I talked about the importance of having a website that sells and does not just provide information. A significant factor of having a website that sells is the ability to properly and effectively create and manage relevant Auto-responders to go along with your website.

The technical definition of an auto-responder is an automatically generated email message sent to a specific email address at preset time. The concept is simple… if you present your message multiple times in front of an active web customer/prospect or partner then eventually they will take more action which could result in additional sales, website activity and or eNewsletter registration to name a few.

Primary audience – Who are your clients? Purpose for the site – If you don’t know, you don’t need one. Location of the site – ALWAYS opt for a professional hosting company! Types of content – Should be tied in with your primary audience. Information provided on the “home” page Content – Should match purpose, [...]