One of the first things that sales and company executives ask us when we meet them is; “We need to grow our sales, what can you do for us?” To that we always respond, “If you’d share with us some of the processes that you have in place now for the sales team to follow – we can then take a look at them and see if there might be a way that we can help.”
One of the first things that sales and company executives ask us when we meet them is; “We need to grow our sales, what can you do for us?” To that we always respond, “If you’d share with us some of the processes that you have in place now for the sales team to follow – we can then take a look at them and see if there might be a way that we can help.”
What we’ve found is that most of the time the issue is always the same: There simply isn’t a process in place for us to look at – period. The salespeople almost always seem to be autonomous from the rest of the company. There are well thought out processes in place for finance, personnel and administration – but not for sales. When we ask the question of why the building of a business development process for the salespeople seemed to be pushed to the wayside, we almost always got the same response:
“It’s a huge undertaking and I know I should (Don’t you just love that word should?) be doing something – but where would I start?”
Valeska Toledo is the Principal and creative director at Savvy Concepts Advertising. A multicultural advertising and marketing agency focused on helping to bridge the communication gap, targeting primarily the Portuguese Speakers – the second most spoken language in the state of Massachusetts. Toledo has a strong art director background and experience working with the Latin American communities for the past 12 years. She's also fluent in three of the four Romance languages: Portuguese, Spanish and Italian.