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	<title>SPIA Official Blog - Coaching Business Professionals since 1971 &#187; HR</title>
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	<link>http://blog.spiainc.com</link>
	<description>Real Results You Can Trust</description>
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		<item>
		<title>No time to build a training program for your salespeople?  Here are the steps you’ll need to get started &#8211; quickly.</title>
		<link>http://blog.spiainc.com/business/no-time-to-build-a-training-program-for-your-salespeople-here-are-the-steps-you%e2%80%99ll-need-to-get-started-quickly/</link>
		<comments>http://blog.spiainc.com/business/no-time-to-build-a-training-program-for-your-salespeople-here-are-the-steps-you%e2%80%99ll-need-to-get-started-quickly/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 12:42:34 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Entreprenureship]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Standards of Performance]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Process Improvement]]></category>
		<category><![CDATA[Systems]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=482</guid>
		<description><![CDATA[One of the first things that sales and company executives ask us when we meet them is; “We need to grow our sales, what can you do for us?” To that we always respond, “If you’d share with us some of the processes that you have in place now for the sales team to follow – we can then take a look at them and see if there might be a way that we can help.”]]></description>
		<wfw:commentRss>http://blog.spiainc.com/business/no-time-to-build-a-training-program-for-your-salespeople-here-are-the-steps-you%e2%80%99ll-need-to-get-started-quickly//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Getting “Beyond” The Start-Up Phase Mentality  A Virtual Brick Wall That Often Lasts For Years</title>
		<link>http://blog.spiainc.com/business/getting-%e2%80%9cbeyond%e2%80%9d-the-start-up-phase-mentality-a-virtual-brick-wall-that-often-lasts-for-years/</link>
		<comments>http://blog.spiainc.com/business/getting-%e2%80%9cbeyond%e2%80%9d-the-start-up-phase-mentality-a-virtual-brick-wall-that-often-lasts-for-years/#comments</comments>
		<pubDate>Tue, 01 Nov 2011 11:57:29 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Enhancing Management Efficiency]]></category>
		<category><![CDATA[HR Poisoning An Employee]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Poisoning Employees]]></category>
		<category><![CDATA[Start-Up Trouble Shooting]]></category>
		<category><![CDATA[Start-Ups]]></category>
		<category><![CDATA[Business 101 - Startups]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Operational Efficiency]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=471</guid>
		<description><![CDATA[Kicking off a new business means that the entrepreneur or business owner begins operations leveraging his/her knowledge of the products or services it performs and how those product/services will be delivered to the marketplace.    When the start-up begins with the entrepreneur him/herself – a non to infrequent occurrence, the entrepreneur begins operations doing absolutely everything – sales/marketing, finance and operations – dividing up his/her time based on what has to be done based on a priority known usually only by that individual. ]]></description>
		<wfw:commentRss>http://blog.spiainc.com/business/getting-%e2%80%9cbeyond%e2%80%9d-the-start-up-phase-mentality-a-virtual-brick-wall-that-often-lasts-for-years//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>ARE YOU POISONING YOUR EMPLOYEES  and &#8211; SHOOTING YOURSELF IN THE FOOT?</title>
		<link>http://blog.spiainc.com/management/are-you-poisoning-your-employees-and-shooting-yourself-in-the-foot/</link>
		<comments>http://blog.spiainc.com/management/are-you-poisoning-your-employees-and-shooting-yourself-in-the-foot/#comments</comments>
		<pubDate>Sat, 24 Sep 2011 19:17:13 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[HR]]></category>
		<category><![CDATA[HR Poisoning An Employee]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Professional Service Firm]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[SPIA]]></category>
		<category><![CDATA[stress in business]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Communications]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Operational Efficiency]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=458</guid>
		<description><![CDATA[Poisoning an employee?   What does that mean?  I’ve never hurt anyone anytime in my life!   Deliberately yes – likely what you think is the case may not be true!  Why?  Because poisoning an employee means you’ve removed one or more employee’s sense of empowerment and ability to positively impact the efficiencies/effectiveness of what they do for the company. 

What is the typical result of "POISONING AN EMPLOYEE"?  ]]></description>
		<wfw:commentRss>http://blog.spiainc.com/management/are-you-poisoning-your-employees-and-shooting-yourself-in-the-foot//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Reducing Stress In Your Business Is Essential  How to deal with stress in your business &amp; avoid putting yourself out of business.</title>
		<link>http://blog.spiainc.com/business/reducing-stress-in-your-business-is-essential-how-to-deal-with-stress-in-your-business-avoid-putting-yourself-out-of-business/</link>
		<comments>http://blog.spiainc.com/business/reducing-stress-in-your-business-is-essential-how-to-deal-with-stress-in-your-business-avoid-putting-yourself-out-of-business/#comments</comments>
		<pubDate>Sat, 09 Jul 2011 15:05:26 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Enhancing Management Efficiency]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Stress]]></category>
		<category><![CDATA[stress in business]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Reducing Stress in Business]]></category>
		<category><![CDATA[Stress Management]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=408</guid>
		<description><![CDATA[There is no entrepreneur or senior level executive I know of that hasn’t experienced serious stress during the course of their business career.  Certainly there are times when the pressure builds and builds and builds – forcing executives and line personnel alike to struggle just to keep up!

Stress causes all kinds of problems – more often than not compromising the individual’s ability to concentrate and get work done.  Certainly the costs of neglecting stress in your business can be very high. And, strangely, stress is sometimes overlooked as a health and safety issue by small businesses. Yet the unexpected absence of just one member of staff can affect productivity, and efforts to secure cover can be costly and time-consuming.]]></description>
		<wfw:commentRss>http://blog.spiainc.com/business/reducing-stress-in-your-business-is-essential-how-to-deal-with-stress-in-your-business-avoid-putting-yourself-out-of-business//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The 1/3-1/3-1/3 Rule for Professional Firms &#8211; Is the Rule correct for all Professional Service Firms?</title>
		<link>http://blog.spiainc.com/sales/the-13-13-13-rule-for-professional-firms-is-the-rule-correct-for-all-professional-service-firms/</link>
		<comments>http://blog.spiainc.com/sales/the-13-13-13-rule-for-professional-firms-is-the-rule-correct-for-all-professional-service-firms/#comments</comments>
		<pubDate>Tue, 17 May 2011 17:40:26 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[Compensation]]></category>
		<category><![CDATA[Cost Control]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[Professional Service Firm]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Incentives]]></category>
		<category><![CDATA[Rain Making]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=372</guid>
		<description><![CDATA[The 1/3-1/3-1/3 rule is defined as a formula that is used by many professional service firms – legal, accounting, etc. to give structure and incentive opportunities for their professional staff.

For many companies in the field of management consulting, the reward system mimics this well established and proven compensation program.

Beyond what happens within the management consulting firm is what firms do when outsiders – affiliates or sales professionals bring in new business.  In my research on this topic, compensation varies from a straight “finder’s fee/commission” to a percentage of the project on a on-going basis.  Inbetween is any number of permutations and combinations.

S]]></description>
		<wfw:commentRss>http://blog.spiainc.com/sales/the-13-13-13-rule-for-professional-firms-is-the-rule-correct-for-all-professional-service-firms//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>TRAIN YOUR LINE STAFF TO BE SUCCESSFUL:  If your sales people are relying on &#8220;low price&#8221; to close the deal &#8230;..Here are the 10-steps you need to get started &#8211; quickly</title>
		<link>http://blog.spiainc.com/sales/if-your-sales-people-are-relying-on-low-price-to-close-the-deal-here-are-the-10-steps-you-need-to-get-started-quickly/</link>
		<comments>http://blog.spiainc.com/sales/if-your-sales-people-are-relying-on-low-price-to-close-the-deal-here-are-the-10-steps-you-need-to-get-started-quickly/#comments</comments>
		<pubDate>Sat, 14 May 2011 13:34:06 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[Enhancing Management Efficiency]]></category>
		<category><![CDATA[Relationships]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Process Improvement]]></category>
		<category><![CDATA[Profit Improvement]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=368</guid>
		<description><![CDATA[One of the first things that sales and company executives ask us when we meet them is; “We need to grow our sales, what can you do for us?” To that we always respond, “If you’d share with us some of the processes that you have in place now for the sales team to follow – we can then take a look at them and see if there might be a way that we can help.”

What we’ve found is that most of the time the issue is always the same: There simply isn’t a process in place for us to look at - period. The salespeople almost always seem to be autonomous from the rest of the company. There are well thought out processes in place for finance, personnel and administration - but not for sales. When we ask the question of why the building of a business development process for the salespeople seemed to be pushed to the wayside, we almost always got the same response:

“It’s a huge undertaking and I know I should (Don’t you just love that word should?) be doing something – but where would I start?”]]></description>
		<wfw:commentRss>http://blog.spiainc.com/sales/if-your-sales-people-are-relying-on-low-price-to-close-the-deal-here-are-the-10-steps-you-need-to-get-started-quickly//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Encouraging Productivity Through Compensation Incentives</title>
		<link>http://blog.spiainc.com/business/compensation/</link>
		<comments>http://blog.spiainc.com/business/compensation/#comments</comments>
		<pubDate>Thu, 02 Sep 2010 16:56:37 +0000</pubDate>
		<dc:creator>kmburnham</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Compensation]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=292</guid>
		<description><![CDATA[Savvy companies understand this and recognize that developing a sound program that motivates an employee to do what is in their best interest to do is one of the major reasons why large companies get bigger.  And it might be a reason why small companies stay that way - small.  They may not fully grasp the "how" and the "why."

One key component to this is a well-written job description.

Goals and expectations need to be carefully laid out so that an individual or category of employee can understand how they can increase their compensation package – whether through commissions, bonuses or other incentives.]]></description>
		<wfw:commentRss>http://blog.spiainc.com/business/compensation//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Overlooking an ISO Certification Can Mean Serious Problems. Here&#8217;s why.</title>
		<link>http://blog.spiainc.com/business/isocertification/</link>
		<comments>http://blog.spiainc.com/business/isocertification/#comments</comments>
		<pubDate>Wed, 18 Aug 2010 19:47:51 +0000</pubDate>
		<dc:creator>kmburnham</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[certifications]]></category>
		<category><![CDATA[certified management consultant]]></category>
		<category><![CDATA[ISO]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=268</guid>
		<description><![CDATA[Effective April 1, 2010, all CMC’s (Certified Management Consultants) certified by the Institute of Management Consultants (Washington, D.C.) are now certified by the International Organization for Standardization ISO (Geneva, Switzerland).

How might this impact a U.S. company’s competitiveness?

Today, the U.S., as well as foreign companies seeking business in the European Community (EC) are expected to be ISO certified.  ISO (International Organization for Standardization)—a non-governmental organization—is the world's largest developer and publisher of International Standards.  From ISO9000 to the broad spectrum of other standardizations, the necessity for becoming certified is critical when a company wishes to partner with businesses that sell to European governments.]]></description>
		<wfw:commentRss>http://blog.spiainc.com/business/isocertification//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why new reps don’t last…  And it might not be their fault…</title>
		<link>http://blog.spiainc.com/sales/why-new-reps-don%e2%80%99t-last%e2%80%a6-and-it-might-not-be-their-fault%e2%80%a6/</link>
		<comments>http://blog.spiainc.com/sales/why-new-reps-don%e2%80%99t-last%e2%80%a6-and-it-might-not-be-their-fault%e2%80%a6/#comments</comments>
		<pubDate>Thu, 18 Feb 2010 18:29:51 +0000</pubDate>
		<dc:creator>Craig Stimmel</dc:creator>
				<category><![CDATA[Compensation]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[sales]]></category>
		<category><![CDATA[Sales Management]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Human Resources]]></category>
		<category><![CDATA[Management]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=200</guid>
		<description><![CDATA[It’s pretty hard to dispute the fact that many salespeople end up in their career path haphazardly.  Maybe the individual did not like the daily tasks and routine of back office positions, maybe he or she knew a company’s product well from working there for years and slipped into a sales role, or maybe they were told – you have a great personality, you should be in sales and they tried it.]]></description>
		<wfw:commentRss>http://blog.spiainc.com/sales/why-new-reps-don%e2%80%99t-last%e2%80%a6-and-it-might-not-be-their-fault%e2%80%a6//feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Making A Bad Decision Now Is More Costly</title>
		<link>http://blog.spiainc.com/business/wrong-decision-costly/</link>
		<comments>http://blog.spiainc.com/business/wrong-decision-costly/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 21:01:02 +0000</pubDate>
		<dc:creator>Jeanne Colachico</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Compensation]]></category>
		<category><![CDATA[Finance]]></category>
		<category><![CDATA[HR]]></category>
		<category><![CDATA[Legal]]></category>
		<category><![CDATA[Management]]></category>
		<category><![CDATA[1099 Employees vs. W2 Employees]]></category>
		<category><![CDATA[Business Appraisals. Finance]]></category>
		<category><![CDATA[Human Resources]]></category>

		<guid isPermaLink="false">http://blog.spiainc.com/?p=175</guid>
		<description><![CDATA[For many employers, the choice to hire an employee or an independent contractor had become one of convenience.  It’s cheaper and easier to hire independent contractors.  They don’t get medical or other employee benefits; they don’t get overtime and aren’t subject to minimum wage restrictions; the employer doesn’t withhold taxes, provide worker’s compensation or contribute to unemployment compensation and they help moderate the impact of peaks in work-flow.]]></description>
		<wfw:commentRss>http://blog.spiainc.com/business/wrong-decision-costly//feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
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